About Dan Jones

A results-driven professional with 15+ years of experience in retail management, strategy, sales, marketing, and operations.

Daniel Jones Levittown, PA


Born, raised, and returned to Levittown PA where I currently reside, I am passionate about empowering small businesses!

Since I first entered the workforce in 1999 I assumed roles in technical and supervisory positions, with an extended experience as a salesman, promoter, and marketer, as a top-performer. I consider versatility to be the greatest of my strengths, as I am able to strike an effective balance of working as an individual; a team player; a subordinate or a benevolent leader; detail, or big-picture focused, as the situation may require.

My professional career began in information technology, and through a series of changes, evolved into retail management and business development. Throughout the past decade, I embarked on a series of academic escapades, earning a combination of degree and professional certifications. The aggregate of my academic and professional experiences has allowed me to become effective at all aspects of business development for small organizations.

I am someone who understands the importance of skill, dedication, tenacity, and balance. As such, my personal life involves the same passion as my professional. I actively participate as a player and organizer of inline and ice hockey leagues. I maintain a regular gym and road biking routine. When I am not active, I enjoy being with my family, my wife Brie, my dog T-Bone Jones, and cats OJ and Olive.



danjonespa@gmail.com



My Resume

Experience



FELLAH AUTO GROUP – Bristol, PA
2019 to Present
Formerly “Bristol Motor Cars” Until 2019 Acquisition

BDC Manager

  • Implemented marketing promotion and advertising strategy for internet vehicle customers
  • Monitored, trained, and coached outsourced BDC staff and internal sales team with best practices
  • Organically grew the lead pipeline by coordinating CRM and sales activities with marketing platform
  • Collaborated with vendor partner to improve SEO on dealer website which improved lead generation by 52%

BDC Representative

  • Established customer relationships, and facilitate the conversion of engagement into sales
  • Participated in process development sessions and grew positive relationships with sales teams and management
  • Exceeded company quota and industry-based KPI benchmarks for each sales period



BEER-A-RAMA – Levittown, PA
2010 to 2019
Operations Manager

  • Managed marketing activities including customer engagement, on-site promotions, website, and social media
  • B2B account development / retail management, resulted in perennial 5% year-over-year revenue growth
  • Other duties included accounting, purchasing, internal IT Support, Recruiting, and Personnel management



TD BANK – Mount Laurel, NJ
2007 to 2010
Technical Operations Analyst

  • Mediated vendor contract negotiations, enforced SLA compliance, and liaised between lines of business
  • Implemented and customized a centralized web-based CMS for all internal documentation and procedures
  • Responsible for systems administration, technical support, disaster recovery, and datacenter management



COMTRONICS, INC – Newtown, PA
2005 to 2007
Field Project Lead Technician

  • Team Leader and Second Level Support for multi-site retail network hardware installations
  • Streamlined installation procedures by leveraging time/motion data and utilizing process management





Education



Associates of Arts in Business Administration

Eastern Gateway Community College – Steubenville, OH




Marketing Analytics Certification

University of Virginia


Professional Certifications




Google Analytics
Google Ads
Comptia A+ Technician
CPR / AED
ISSA Elite Trainer





Skills

  • Microsoft Office / Adobe / CRM / Web building
  • Sales and Business Development
  • B2C / B2B Sales
  • Organizational
  • Process Building / Improvement
  • Business / Personnel / Change management
  • Customer Service / Retention
  • Marketing: Lead Generation
  • Technical Support and Networking
  • Legal Research and writing
  • Process Management
  • IT Support
  • Content Management Systems
  • Salesforce
  • Process Management


PDF Format Resume